“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“Changing the future is all about having a purpose and just going for it.”

“I try to keep in mind that another’s intentions are not any less pure than my own.”

“I think you need to be very clear about who you are, who you want to be, what your purpose is, and what your vision, mission, values and spirit are.”

“The power of the team is so, so much greater than any one individual.”

“Gratitude connects people very quickly, easily and authentically.”

"People mostly have the answer within them. The job of the leader is to help them find these answers."

“I found that what’s most important in life is connection and how we connect with life, because, after all, life isn’t about us; we’re about life.”

“The most important word in every sentence is the last word of that sentence.”

"We've always gone to the wilderness and sought perspective in the less familiar places."

"We can become who we are through the gracing help of others."