“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“The best idea in the world will die without the storytelling that brings it to life.”

“Most organizations are still using some form of the old hierarchical structure that they had in the 60s and 70s.”

"Where purpose really takes hold is when it's part of a real belief system, a system of values, a real point of view, a world view where there's a real vision for how the world should be."

“I think there’s that authenticity of integrating all dimensions of our life experience and being able to commit to truly being that authentic whole person in all moments.”

“If there is a purpose to this life, I would say it’s to evolve ourselves....”

"Confidence doesn't come from something external to you, it comes from the inside."

"If you know who your customer is, you know why you exist. If you know why you exist, you know what you have to do. If you know what you have to do, do it and remove anything that gets in the way."

"If you are not willing and able to lead wholeheartedly, get the hell out of the way so that somebody who is can."

“Relationships are the most important part of life and work.”

“Changing the future is all about having a purpose and just going for it.”