“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“The power of the team is so, so much greater than any one individual.”

“People who have some sense of connectedness to something bigger than themselves are grateful.”

"Development is not in solving all the contradictions of life, but rather in learning to hold and contain the greater contradiction of living."

“I think you need to be very clear about who you are, who you want to be, what your purpose is, and what your vision, mission, values and spirit are.”

“The most important word in every sentence is the last word of that sentence.”

"In order to get to the best solution, people have to challenge you."

“What is happening in the world is not the important part. What is important is the meaning that we give to what is happening. It’s not about the world, it’s about the way we see the world.”

“Life is too short and too precious to sit back and not be fully present in the project of living.”

“Purpose is a fusion between the pursuance of our curiosities, or our passions, and the living of the exploration of those things at the same time. You really can’t intellectualize purpose. You actually have to feel and behave your way in and through it.”

“Creating new futures begins with creating a new conversation.”