“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“I think of OKRs as a way to stand with one foot on the side of the river in strategy and another foot on the side of the river in daily activities.”

“Managers are appointed but leaders are elected. You choose the person you want to follow. You’re told who your manager is but in terms of the people you want to emulate and admire, that’s all choice.”

"I find that the best, most meaningful networking relationships occur inside the context of living your life and being fully present in the opportunities that show up."

“The most successful sales people are curious, disciplined, organized, and engage all available resources.”

"People mostly have the answer within them. The job of the leader is to help them find these answers."

“You have to have vision. You have to be able to keep teams grounded towards where you’re going and what the longer-term path is because it can be really hard, especially when you’re innovating inside a large organization.”

I look at entrepreneurs, particularly founder-inclined people, like modern day superheroes. They are the people that are responsible for taking on the biggest challenges, with the longest, toughest odds, and overcoming incredible obstacles. And if and when they’re successful, they’re likely to change the world.”

“Purpose is a fusion between the pursuance of our curiosities, or our passions, and the living of the exploration of those things at the same time. You really can’t intellectualize purpose. You actually have to feel and behave your way in and through it.”

"The more experiences you have in life, your toolbox is going to be better and greater."

“Changing the future is all about having a purpose and just going for it.”