“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“Be yourself and enjoy what you’re doing because life is too short.”

"The more open and calm we are, free of a personal agenda, the more effective we become with the client."

“Executive presence is demonstrated in the qualities of a leader that engage, align, inspire, and move people to act.”

“Where there is curiosity, the adult in the child and the child in the adult are awaken. This is how innovation happens.”

"Natural leaders are prepared to take action, good leaders take the right action."

“The first trend is that you have to actively seek out talent. Those days of positioning yourself as, ‘Oh, people would be so lucky if they got to work here’ are long gone. And so, you have to actively promote yourself as a leader and your brand as well as the employer brand and you have to actively attract people to your organization.”

“What is happening in the world is not the important part. What is important is the meaning that we give to what is happening. It’s not about the world, it’s about the way we see the world.”

“Finding the courage to speak up and challenge publicly in an environment of executives far above me - people who I wanted to be like - without having that title was really challenging for me. The moment I did was the moment my career trajectory completely changed.”

"Where purpose really takes hold is when it's part of a real belief system, a system of values, a real point of view, a world view where there's a real vision for how the world should be."

“Relationships are the most important part of life and work.”