“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“Having an ecosystem of people who actually can talk to you, help you, and support you may be the most important thing, not only for your professional and personal success, but for your life.”

“Executive presence is demonstrated in the qualities of a leader that engage, align, inspire, and move people to act.”

“Be yourself and enjoy what you’re doing because life is too short.”

“Finding the courage to speak up and challenge publicly in an environment of executives far above me - people who I wanted to be like - without having that title was really challenging for me. The moment I did was the moment my career trajectory completely changed.”

“Most organizations are still using some form of the old hierarchical structure that they had in the 60s and 70s.”

“When we have that humble confidence, it opens up all sorts of possibilities within our team, because it gives us the opportunity where we can tap into the expertise of those around us and get their input so that we can figure out the answers to the challenges that we face.”

“I tell everybody on the team, I expect you to fail at times. In fact, if you’re not failing once in a while, you’re not pushing yourself far enough.”

“Life is too short and too precious to sit back and not be fully present in the project of living.”

“From the human behavior side, I think my stance - especially seeing the work that we do - is that the vast majority of humans are caring, supportive and want what’s best for themselves and others.”

"Natural leaders are prepared to take action, good leaders take the right action."