“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“The emotionally healthy person lives in the now. So, we don’t have to wait until some other time. We don’t have to wait until we’re retired. We don’t have to wait until something else happens. We don’t have to live a life of contingency.”

"We can become who we are through the gracing help of others."

“I think there’s that authenticity of integrating all dimensions of our life experience and being able to commit to truly being that authentic whole person in all moments.”

"If you know who your customer is, you know why you exist. If you know why you exist, you know what you have to do. If you know what you have to do, do it and remove anything that gets in the way."

Mindfulness is basically focus - that I can focus on what I choose to focus on and not everything else. And focus is so powerful in business. Our ability to focus on what we want, to me, does create business results. So, I see it to be totally compatible with business.

"We've always gone to the wilderness and sought perspective in the less familiar places."

“The most important word in every sentence is the last word of that sentence.”

“The power of the team is so, so much greater than any one individual.”

"I find that the best, most meaningful networking relationships occur inside the context of living your life and being fully present in the opportunities that show up."

“I would encourage people to think about this concept of playgrounds and how they can get up every day and turn a practice into a habit into a system that allows them to have fun in their lives.”