“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

"We've always gone to the wilderness and sought perspective in the less familiar places."

“The best idea in the world will die without the storytelling that brings it to life.”

“The power of the team is so, so much greater than any one individual.”

"I think the lesson is...that there is always a personal and a human side to business."

“If there is a purpose to this life, I would say it’s to evolve ourselves....”

“Changing the future is all about having a purpose and just going for it.”

“Relationships are the most important part of life and work.”

"The clearer you are about who your ideal client is, the more focused, the more targeted you can be, and the [greater] likelihood the chances of success."

“Our stories can lift us up or they can hold us down. We are responsible for that. We live in a story, and that means we can change it.”

“What is happening in the world is not the important part. What is important is the meaning that we give to what is happening. It’s not about the world, it’s about the way we see the world.”