“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“Be yourself and enjoy what you’re doing because life is too short.”

"The clearer you are about who your ideal client is, the more focused, the more targeted you can be, and the [greater] likelihood the chances of success."

“I found that what’s most important in life is connection and how we connect with life, because, after all, life isn’t about us; we’re about life.”

“Where there is curiosity, the adult in the child and the child in the adult are awaken. This is how innovation happens.”

“The reality is, we are all interconnected and there’s a broader perspective that a lot of people don’t have on how my actions and the actions of our community then affect the actions of our state, which affect the actions of our country.”

“When you want to help people change, you’ve got to uncover their motivations, their drivers, then uncover the situation/impact, and figure out if it’s big enough, strong enough that they’re willing to change who they are to change the outcome.”

“The first trend is that you have to actively seek out talent. Those days of positioning yourself as, ‘Oh, people would be so lucky if they got to work here’ are long gone. And so, you have to actively promote yourself as a leader and your brand as well as the employer brand and you have to actively attract people to your organization.”

"In order to get to the best solution, people have to challenge you."

"Development is not in solving all the contradictions of life, but rather in learning to hold and contain the greater contradiction of living."

"The more experiences you have in life, your toolbox is going to be better and greater."