“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“The power of the team is so, so much greater than any one individual.”

“Our stories can lift us up or they can hold us down. We are responsible for that. We live in a story, and that means we can change it.”

“I would encourage people to think about this concept of playgrounds and how they can get up every day and turn a practice into a habit into a system that allows them to have fun in their lives.”

"Confidence doesn't come from something external to you, it comes from the inside."

“Finding the courage to speak up and challenge publicly in an environment of executives far above me - people who I wanted to be like - without having that title was really challenging for me. The moment I did was the moment my career trajectory completely changed.”

“Changing the future is all about having a purpose and just going for it.”

“I would really hate it if I wasn’t a possibilities thinker.”

“People who have some sense of connectedness to something bigger than themselves are grateful.”

“Life is too short and too precious to sit back and not be fully present in the project of living.”

"If you are not willing and able to lead wholeheartedly, get the hell out of the way so that somebody who is can."