“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“Be aware and be intentional. These are the two most important things”

“The reality is, we are all interconnected and there’s a broader perspective that a lot of people don’t have on how my actions and the actions of our community then affect the actions of our state, which affect the actions of our country.”

“Relationships are the most important part of life and work.”

“Really going into purpose work, that takes courage. Leadership is courageous. Leadership – real leadership, authentic, purpose-focused leadership – is not for wimps. It takes courage. You will have to stand up. You will have to face the dragon.”

“The emotionally healthy person lives in the now. So, we don’t have to wait until some other time. We don’t have to wait until we’re retired. We don’t have to wait until something else happens. We don’t have to live a life of contingency.”

“If there is a purpose to this life, I would say it’s to evolve ourselves....”

“The first trend is that you have to actively seek out talent. Those days of positioning yourself as, ‘Oh, people would be so lucky if they got to work here’ are long gone. And so, you have to actively promote yourself as a leader and your brand as well as the employer brand and you have to actively attract people to your organization.”

“What is happening in the world is not the important part. What is important is the meaning that we give to what is happening. It’s not about the world, it’s about the way we see the world.”

“You win or you learn and if you’re always winning you’re not really learning.”

“The power of the team is so, so much greater than any one individual.”