“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“Great storytellers find stories everywhere. And what I mean by that is they can take the simplest things and turn them into powerful and effective stories to teach key principles. So, here’s a story about how somebody changed the world. Now I want you to change the world. It can be just a simple day-to-day change that can lead to a change in behavior that you really want.”

“Be aware and be intentional. These are the two most important things”

“Changing the future is all about having a purpose and just going for it.”

“Executive presence is demonstrated in the qualities of a leader that engage, align, inspire, and move people to act.”

“I would encourage people to think about this concept of playgrounds and how they can get up every day and turn a practice into a habit into a system that allows them to have fun in their lives.”

“The reality is, we are all interconnected and there’s a broader perspective that a lot of people don’t have on how my actions and the actions of our community then affect the actions of our state, which affect the actions of our country.”

"Learning to understand your team members deeply is a game-changer."

“The power of the team is so, so much greater than any one individual.”

“I found that what’s most important in life is connection and how we connect with life, because, after all, life isn’t about us; we’re about life.”

"If you know who your customer is, you know why you exist. If you know why you exist, you know what you have to do. If you know what you have to do, do it and remove anything that gets in the way."