“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“The best idea in the world will die without the storytelling that brings it to life.”

“Be aware and be intentional. These are the two most important things”

“The most important word in every sentence is the last word of that sentence.”

"Development is not in solving all the contradictions of life, but rather in learning to hold and contain the greater contradiction of living."

“Having an ecosystem of people who actually can talk to you, help you, and support you may be the most important thing, not only for your professional and personal success, but for your life.”

"Where purpose really takes hold is when it's part of a real belief system, a system of values, a real point of view, a world view where there's a real vision for how the world should be."

Mindfulness is basically focus - that I can focus on what I choose to focus on and not everything else. And focus is so powerful in business. Our ability to focus on what we want, to me, does create business results. So, I see it to be totally compatible with business.

I look at entrepreneurs, particularly founder-inclined people, like modern day superheroes. They are the people that are responsible for taking on the biggest challenges, with the longest, toughest odds, and overcoming incredible obstacles. And if and when they’re successful, they’re likely to change the world.”

“Managers are appointed but leaders are elected. You choose the person you want to follow. You’re told who your manager is but in terms of the people you want to emulate and admire, that’s all choice.”

“You win or you learn and if you’re always winning you’re not really learning.”