“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

"If you know who your customer is, you know why you exist. If you know why you exist, you know what you have to do. If you know what you have to do, do it and remove anything that gets in the way."

“Where there is curiosity, the adult in the child and the child in the adult are awaken. This is how innovation happens.”

"People mostly have the answer within them. The job of the leader is to help them find these answers."

"I find that the best, most meaningful networking relationships occur inside the context of living your life and being fully present in the opportunities that show up."

"The clearer you are about who your ideal client is, the more focused, the more targeted you can be, and the [greater] likelihood the chances of success."

I look at entrepreneurs, particularly founder-inclined people, like modern day superheroes. They are the people that are responsible for taking on the biggest challenges, with the longest, toughest odds, and overcoming incredible obstacles. And if and when they’re successful, they’re likely to change the world.”

“I found that what’s most important in life is connection and how we connect with life, because, after all, life isn’t about us; we’re about life.”

“From the human behavior side, I think my stance - especially seeing the work that we do - is that the vast majority of humans are caring, supportive and want what’s best for themselves and others.”

“The best idea in the world will die without the storytelling that brings it to life.”

"We've always gone to the wilderness and sought perspective in the less familiar places."