“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

“The best idea in the world will die without the storytelling that brings it to life.”

“When we have that humble confidence, it opens up all sorts of possibilities within our team, because it gives us the opportunity where we can tap into the expertise of those around us and get their input so that we can figure out the answers to the challenges that we face.”

“You cannot succeed without failure; that’s a given. Let’s be honest, unless you’ve never tried entrepreneurship then you know that to succeed you have to do a lot of trial and error. And, if you’re an entrepreneur, the bigger and the crazier your goal, and the vision, and the dream is, the more you have to be outside your comfort zone.”

"People mostly have the answer within them. The job of the leader is to help them find these answers."

"If you are not willing and able to lead wholeheartedly, get the hell out of the way so that somebody who is can."

“Having an ecosystem of people who actually can talk to you, help you, and support you may be the most important thing, not only for your professional and personal success, but for your life.”

"We can become who we are through the gracing help of others."

"Learning to understand your team members deeply is a game-changer."

"Momentum is not merely tactical. It is strategic because it builds its own dynamic propulsion."

“I think you need to be very clear about who you are, who you want to be, what your purpose is, and what your vision, mission, values and spirit are.”