“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

"The more open and calm we are, free of a personal agenda, the more effective we become with the client."

“I tell everybody on the team, I expect you to fail at times. In fact, if you’re not failing once in a while, you’re not pushing yourself far enough.”

"I find that the best, most meaningful networking relationships occur inside the context of living your life and being fully present in the opportunities that show up."

"Leadership requires you to weigh-in and weigh-over the consequences of the decision either way and how that decision affects individuals."

“Everybody in one way or another struggles with, looks forward to, is challenged by discovering who they are.”

"Where purpose really takes hold is when it's part of a real belief system, a system of values, a real point of view, a world view where there's a real vision for how the world should be."

“When we have that humble confidence, it opens up all sorts of possibilities within our team, because it gives us the opportunity where we can tap into the expertise of those around us and get their input so that we can figure out the answers to the challenges that we face.”

“The best idea in the world will die without the storytelling that brings it to life.”

"The more experiences you have in life, your toolbox is going to be better and greater."

"Natural leaders are prepared to take action, good leaders take the right action."