“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

"We can become who we are through the gracing help of others."

"Momentum is not merely tactical. It is strategic because it builds its own dynamic propulsion."

“The best idea in the world will die without the storytelling that brings it to life.”

“Be aware and be intentional. These are the two most important things”

“Gratitude connects people very quickly, easily and authentically.”

“The most successful sales people are curious, disciplined, organized, and engage all available resources.”

“The future pulls us out of the past, and pulls toward the dream, and what’s possible.”

“Most business leaders are undervaluing the intangibles of their business.”

"Development is not in solving all the contradictions of life, but rather in learning to hold and contain the greater contradiction of living."

“Changing the future is all about having a purpose and just going for it.”