“I define empathy as the ability to put yourself in somebody else’s shoes and to understand and connect with what they are feeling - to feel what they’re feeling. You first have to understand the world as they see it through their eyes.”

Good listeners listen to what people say, and great listeners notice what people don’t say. When you know the neuroscience of listening, you realize that people can think up to nine times faster than they can speak. So the first thing they say is probably between ten and fourteen percent of what they are thinking.

Mindfulness is basically focus - that I can focus on what I choose to focus on and not everything else. And focus is so powerful in business. Our ability to focus on what we want, to me, does create business results. So, I see it to be totally compatible with business.

“If there is a purpose to this life, I would say it’s to evolve ourselves....”

"Where purpose really takes hold is when it's part of a real belief system, a system of values, a real point of view, a world view where there's a real vision for how the world should be."

“If you can, and I think you probably can, see yourself as part of something bigger than yourself.”

“As you learn to evaluate a situation from the standpoint of the situation, you begin to discover new capacities in yourself that you previously never realized.”

“Changing the future is all about having a purpose and just going for it.”

“Most organizations are still using some form of the old hierarchical structure that they had in the 60s and 70s.”

“People who have some sense of connectedness to something bigger than themselves are grateful.”

“Creating new futures begins with creating a new conversation.”

“The most successful sales people are curious, disciplined, organized, and engage all available resources.”